Monday, March 3, 2014

Roadmap to Success

Several members of the Dodge Moving & Storage Team attended the 2014 Unigroup Learning Conference at the Renaissance Hotel in St. Louis.  A large menu of topics were offered for the agency members of both United Van Lines and Mayflower Transit from all over the world.  There were topics of interest for all aspects of the business such as Minding Your Market for the sales team, Making Customer Service Personal for the customer service area, to the IT personnel who could attend Soaring Into the Cloud with Microsoft 365.

One topic of specific interest was the new technology for FastTrack.  FastTrack is an inventory program that works with smart phones and IPads to quickly and carefully allow the driver to inventory a customer’s items that are to be loaded on move day.  The new technology release has been expanded to include packing items.  The FastTrack inventories are clear and easy to read and can be emailed to the customer or printed out.  It removes the issues of trying to read hand-written inventories and allows the customer to e-sign.

This new technology coupled with the on-line Quotes-To-Go estimating tool gives our customers the fastest most accurate way to receive a move quote. Dodge Moving and Storage sales and customer service teams are ready to help you with any aspect of moving.  Give us a call on both sides of the river – Dodge Earth City –or Dodge OFallon. 

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